Help & Support

Start with the shortest path to an answer, then contact support when you need a person.

Choose a support path

Start with troubleshooting for invites, sync, exports, notifications, and access.

Review household privacy, export guidance, and account-control resources.

Send a question, report an issue, or share feedback when self-service is not enough.

Note the exact screen and action where the issue happened.
Confirm the selected household and baby/profile context.
Refresh once and avoid repeating a mutation you cannot confirm.
Never include passwords, payment details, or private access tokens in a support message.